(UPDATED JULY, 2025)
At Shri Shri Mata Tripurasundari Shaktipeeth, every service is offered with devotion and spiritual intent. However, we understand that certain circumstances may require changes or cancellations. Our policy is as follows:
1. Puja Services: Once a puja is booked and confirmed, it cannot be canceled as arrangements begin immediately.
2. Prasad Orders: Orders once placed are non-cancellable, as prasad is sacred and prepared specifically for your request.
"Replacement for rescheduling of services" if puja is not complete or prasad not shipped.
In rare cases where:
1. A service was not performed due to internal error or technical failure.
2. Prasad was not delivered due to logistic issues from our end.
We may offer a replacement or partial refund after proper verification.
The refund proccess may typically takes 3 to 5 business days.
To request a review, contact us within 3 days of your scheduled service/delivery at:
Email: tripurasundari.care@gmail.com
Call/WhatsApp: +91-7005776462
CONTACT INFORMATION
For queries regarding cancellation & refund, contact:
📍Tripurasundari Shaktipeeth Online Services
Matabari, Udaipur, Gomati, Tripura, India
PIN: 799120
📧 Email: tripurasundari.care@gmail.com